Policies
DISCLAIMER
We cannot guarantee successful results for everyone as client's skin types, lifestyles, and overall health varies. Those with scarring in the procedure area and those with sensitive or problematic skin may experience less retention.
CLIENT DEPOSIT
★ A deposit is required to secure your appointment, the deposit is non-refundable and included in the procedure price. No reservation is secure until the deposit is received. The deposit is deducted from the total amount, therefore, the remaining balance will be due at the first session.
★ A minimum of 48 hours notice is required to reschedule an appointment to another date and/or time. Failure to give a minimum of 48 hours notice will result in a forfeit of the deposit and additional charges detailed below.
CANCELLING/ RESCHEDULING
★ Client card must be saved on file and a (non-refundable) deposit is required to secure your appointment.
★ Clients are allowed to reschedule a maximum amount of 2 times. If client reschedules more than 2 times, client's deposit will be forfeited and a new deposit will be required to reschedule.
★ Client must reschedule at least 48 hours prior to appointment or client's deposit will be forfeited and client will be charged 50% of the full service cost. Neither the deposit nor the 50% cancellation fee will go towards appointments that are rescheduled with less than 48 hours notice.
★ Clients who pay the full amount before their appointment through Afterpay, Klarna, or Affirm are allowed to reschedule a maximum amount of 2 times with at least 48 hours notice. If client reschedules more than 2 times or gives less than 48 hours notice, client will be required to pay a $100 rescheduling fee to reschedule.
"NO CALL-NO SHOWS"
★ "No Call-No Shows" will automatically forfeit their deposit, will be CHARGED 100% of the service amount to be performed and will not be allowed to reschedule with The Brow Leopard.
LATE ARRIVALS
Please come on time to your appointment to ensure enough time to work on your brows.
Please text me if you will be arriving late.
★ Arrivals who are 15+ minutes late will be subject to pay a $50 late fee.
★ Arrivals who are 30+ minutes late will result in the cancellation of appointment and client will be charged 50% of the service cost.
NO GUESTS
★ No children, pets, or additional guests are allowed in the studio due to hazardous materials and cross-contamination. Drivers may wait in their car, drop you off and pick you up. Translators may be allowed.
ADDITIONAL INFO
★ Pictures and videos may be taken during your procedure for reference purposes. They may be used for marketing purposes on social media sites and on our web page.
★ New client treatment is a two visit process, the initial procedure and the touch up. The touch up is to re-visit any areas that did not take from the first session. The initial touch-up session should be booked at least 4-6 weeks out, but no later than 8 weeks after your first treatment to avoid further charges. It is your responsibility to book this with your technician. On some occasions a client may need an additional session due to having a skin type that is more resistant to the implantation of pigment or from incorrect aftercare and will be charged accordingly.
Please Read
**DO NOT BOOK IF ANY OF THE FOLLOWING APPLIES TO YOU**
★ UNDER 18 YEARS OF AGE
★ PREGNANT or NURSING – Although there is no medical evidence that tattooing would have any effect on an unborn child, we don’t know for sure. So, we suggest you err on the side of caution and come back after the baby is born and you are no longer nursing.
★ TRANSMITTABLE BLOOD CONDITIONS… such as HIV, Hepatitis, or any other infection.
★ CHEMOTHERAPY/RADIOTHERAPY or ACTIVE SKIN CANCER…Must get clearance from your doctor before considering permanent make-up.
★ ON ACCUTANE, RETIN A, AHA’s (lactic, glycolic, citric, retinoic, and tartaric acids), or any OTC creams and lotions for tone correcting, anti-aging, exfoliating, fading can discolor your permanent makeup… Topical steroids thin the skin. Depending on the stage your skin is at, it may be too fragile to undergo the procedure. You should get clearance from your doctor before considering permanent make-up.
★ ON PRESCRIPTION STRENGTH MEDICATION OR TREATMENTS…that affect the dermal layer of the skin can affect the permanent make-up.
★ ON ANTICOAGULATIONS…(blood thinners) long-term use of aspirin, ibuprofen, and some herbs reduces clotting time resulting in increased bleeding and bruising, which will affect the implantation of pigment as well as increase the healing time.
★ HAVE AN AUTO-IMMUNE DISEASE… Such as Lupus, MS, Rheumatoid Arthritis, etc. You should get clearance from your doctor before considering permanent make-up.
★ DIABETIC…If you are insulin-dependent, you are not a candidate for permanent make-up. Healing could be compromised and take longer than average. Otherwise, if your doctor feels your condition is under control you may request a letter stating that you can undergo cosmetic tattooing.
★ BLOOD DISORDERS… that affect clotting such as hemophilia, sickle cell anemia, and platelet disorders could interfere with the implantation of pigment, however, it is possible to receive successful implantation of permanent cosmetics.
★ MITRAL VALVE PROLAPSE, ARTIFICIAL HEART VALVES, OR ARTIFICIAL JOINTS… or any person that requires prophylactic antibiotics before dental or other procedures will need to consult their physician for treatment before permanent make-up.
★ SKIN DISEASES… such as psoriasis, eczema, and un-diagnosed rashes or blisters on the site that is to be treated.
★ HAVE ANY OTHER HEART CONDITIONS… uncontrolled high blood pressure and poor general health would be a special concern, you will need to see your physician and discuss the procedure to gain pre-approval.
★ HERPES SIMPLEX… People who get fever blisters and/or cold sores may experience an outbreak after procedures. It’s imperative that you discuss the procedure with your physician before the procedure and receive proper instructions on how to prevent an outbreak post-procedure. Most physicians will offer a prescription for Zovirax or Valtrex to take before and after the procedure.
★ KELOID OR HYPERTROPHIC SCARRING…Persons with tendencies for this type of scarring have the same risk with tattoos also. The risk is mainly in the torso area, however, we may decide to do a patch test to ensure that you do not scar in this manner.
★ If there are any blemishes, pimples, active cold sores, irritation of the skin of any kind, moles or other skin imperfections in or around the area of the procedure, we will NOT be able to do the procedure until the blemish or area of concern is gone or the mole is removed and healed.
If excessive bleeding occurs, extra appointments may be necessary for the desired outcome or the procedure may not be effective.
YOU MUST WAIT IF YOU'VE RECENTLY HAD
★ SCARS from surgery or injury must be healed for at least one year prior to service.
★ Must be off Retin-A or Retinols 30 days prior to appointment and avoid or around the area for 30 days after. If used before 30 days, it can cause the pigments to fade prematurely.
★ BOTOX OR FILLERS...around the desired procedure area within 6 months.
★ PINKEYE... As soon as their infection has cleared, medication completed.
★ FLUE/ COLD... Please stay home, reschedule your appointment if you have cold or flu or sinus/respiratory infection.